Service Management

Qnix Service management is a management discipline aimed at providing quality services that customers will value, buy and use. As a professional domain, service management has been maturing for decades. .

The core concept of QNIX CAPITALS is the belief that IT should be delivered as a service. A typical QNIX CAPITALS scenario could involve asking for new hardware like a laptop. You would submit your request through a portal, filling out a ticket with all relevant information, and kicking off a repeatable workflow. Then, the ticket would land in the IT team’s queue, where incoming requests are sorted and addressed according to importance. .